Skip to content

Help

Short answers to common questions. If yours isn't here, email support@bardsen.gg.

Can I order now?

Not yet. None of our plans can be ordered yet, and we don't take any payments. The prices on the site are what the plans will cost when we open.

How do I talk to a person?

Email us at support@bardsen.gg. We read every email.

If clicking the address doesn't open your email, start a new email and type this address in the "To" box: support@bardsen.gg

You can also ask in our Discord server. Discord is a free chat app.

Which Minecraft do I have: Java or Bedrock?

Minecraft comes in two versions, and a server works with only one of them.

  • Java Edition is played on a PC or Mac and is bought from minecraft.net.
  • Bedrock Edition is played on phones, tablets, Windows computers and game consoles.

A Windows computer may have both, so check which one you open. When we open, you pick the plan that matches your version on the Minecraft servers page.

Xbox, PlayStation and Nintendo Switch can't join a private server by typing in its address. This is a limit in Minecraft on those consoles, and we can't change it. Unofficial workarounds exist, but we can't promise they will work. Phones, tablets and Windows computers can join by address.

What do I need for a website?

A web address you already own, like yourname.com. If you don't have one yet, buy one from a domain seller first. We install WordPress (the program you use to build and edit your site) for you, and we show you how to connect your web address to it.

Is my data safe?

  • Our website, the control panel and file transfers use encrypted connections.
  • We make a backup every 6 hours. The backups are encrypted and kept on a separate drive in the same building, so please also keep your own copy of anything important.
  • There are no ads or trackers, and we never sell your data.

Our Privacy Policy has the details.

Who runs Bardsen Hosting?

Bardsen Hosting is based in Norway. You can write to us here:

See also: Terms of Service · Privacy Policy · Refunds & Cancellation