Last updated 10 November 2026

Terms of Service

1. Service Status and Current Availability

Bardsen Hosting is currently operating in an informational preview stage. All hosting plans and product tiers listed in our catalog are marked as unavailable (stock = 0), and no commercial transactions, orders, or recurring payments are accepted or processed at this time.

When public commercial sales open, formal statutory merchant registration details will be published in accordance with applicable e-commerce legislation (including Norwegian e-handelsloven § 8). Any current or testing accounts are provided strictly on a discretionary, non-commercial evaluation basis.

2. Who Can Sign Up and Account Security

You must be at least 18 years old to create an account or enter into this agreement, or have an authorized parent or legal guardian agree to these terms on your behalf.

You are solely responsible for maintaining the confidentiality and security of your account credentials, passwords, two-factor authentication (2FA) tokens, API keys, and bot access tokens. You must notify us immediately at support@bardsen.gg if you suspect any unauthorized access to your account. You accept full responsibility for all activities that occur under your account.

3. Hosting Services and Control Panel

We provide infrastructure hosting for game servers (including Minecraft and games distributed through Steam), application bots (such as Discord, Telegram, Twitch, and custom workers), WordPress websites, cloud file storage, and virtual private servers (VPS):

• Services include the compute resources, system memory, storage capacity, and automated maintenance routines allocated to your selected plan.
• Management is provided via our control panel (accessible through your account dashboard under Services) for game servers and bots, a dedicated WordPress administrative panel for website hosting, a web interface and apps for cloud storage, and SSH with root access for a VPS.
• Services are hosted on dedicated infrastructure in Norway. While we strive to maintain high availability and performance, we do not guarantee uninterrupted, error-free, or 100% uptime.

4. Pricing, Billing, and Renewals (When Active)

The following terms govern billing when commercial paid services are enabled:

• Currency and billing cycle: All prices are displayed in US dollars (USD) and billed monthly in advance. Your financial institution may apply foreign transaction or currency conversion fees.
• Automatic renewal: Services automatically renew on a monthly basis until you cancel. Renewal invoices are generated 7 days before the due date, with a payment reminder sent 3 days before.
• Past due accounts: If an invoice remains unpaid, the associated service is automatically suspended 2 days after the due date. The service, its associated files, databases, and panel backups are permanently deleted 14 days after the due date.
• Payment disputes and chargebacks: You agree to contact us first to resolve any billing question. Initiating an unjustified chargeback or payment dispute without prior notice will result in immediate service suspension and possible account termination.

5. Cancellation and 14-Day Consumer Withdrawal

• Cancelling your service: You may cancel your service at any time through your account dashboard under Services. There are no cancellation fees. Your service will remain operational until the end of the paid period, after which it will be stopped and deleted.
• Immediate deletion upon cancellation: If you request immediate cancellation or when a service reaches its scheduled deletion date, all data, worlds, configurations, and backups are permanently purged. Always download your local copies before cancelling.
• Statutory 14-day consumer right of withdrawal: If you are a consumer residing in Norway, the European Economic Area (EEA), or the United Kingdom, you have the right to withdraw from a new contract within 14 days of ordering without giving any reason. When placing an order, you expressly request that service delivery begins immediately during the withdrawal period. Consequently, if you exercise your right of withdrawal within the 14-day period, we will refund the purchase price minus a prorated amount corresponding to the days the service was made available. Renewals and plan upgrades do not constitute new contracts and are not eligible for statutory withdrawal refunds. Detailed instructions and a withdrawal form are available in our Refunds & Cancellation Policy.
• Service discontinuation: If we ever discontinue a hosting service, we will provide at least 14 days prior notice via email and refund any prepaid, unused service time.

6. Acceptable Use Policy (AUP)

You agree not to use Bardsen Hosting services, infrastructure, or networks for any prohibited or unlawful purpose. Prohibited activities include, without limitation:

• Illegal or harmful content: Hosting, transmitting, or distributing child sexual abuse material (CSAM), hate speech, terrorist propaganda, fraud, harassment, defamation, extortion, or any content that violates applicable law.
• Network attacks and abuse: Originating, facilitating, or participating in Distributed Denial of Service (DDoS) attacks, Denial of Service (DoS) attacks, port scanning, packet flooding, IP spoofing, botnet command and control (C2), network stress testing, or unauthorized vulnerability probing.
• Malicious software: Uploading, compiling, or executing malware, viruses, worms, Trojan horses, ransomware, keyloggers, rootkits, phishing pages, or exploits.
• Unauthorized compute: Running cryptocurrency mining software, distributed proof-of-work tools, or background computing tasks that disrupt shared hardware or violate plan resource allocations.
• Spam and bulk messaging: Transmitting unsolicited bulk communications (spam), mass Discord server invites or raids, automated chat spam, email spoofing, or unauthorized scraping.
• Intellectual property infringement: Hosting or distributing pirated software, cracked Minecraft accounts (offline-mode auth bypasses that promote piracy), unauthorized media files, or materials infringing third-party copyrights, trademarks, or trade secrets.
• Third-party platform rules: Breaching the Minecraft End User License Agreement and Commercial Usage Guidelines, the Discord Developer Terms of Service and Policy, the Twitch Developer Services Agreement, or the Telegram API Terms. You are strictly responsible for keeping your bot tokens confidential.

Immediate termination: We reserve the right to immediately suspend, throttle, or terminate any service or account without prior notice, without refund, and without liability if we reasonably determine that the service is violating this Acceptable Use Policy, causing system instability, or creating legal or security risks.

7. Notice and Takedown Procedure (DMCA & Safe Harbor)

Bardsen Hosting operates as an intermediary infrastructure hosting provider under applicable intermediary liability safe harbor frameworks (including the EU Digital Services Act, EU Directive 2000/31/EC, and the Digital Millennium Copyright Act, 17 U.S.C. § 512). We do not actively monitor, inspect, or curate user-generated content or hosted materials.

If you believe that material hosted on our infrastructure infringes your copyright or violates legal rights, please send a formal notice to our designated abuse and legal contact at legal@bardsen.gg (or support@bardsen.gg) containing:

• Identification of the copyrighted work or legal right claimed to have been infringed;
• Specific identification of the allegedly infringing material and the exact URL, server hostname, or IP address where it is located;
• Your contact information (name, physical address, telephone number, and email address);
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the owner;
• A physical or electronic signature of the authorized person.

Upon receipt of a valid notice, we will act expeditiously to remove or disable access to the infringing material and notify the affected customer. We maintain a strict policy of terminating accounts of repeat infringers in appropriate circumstances.

8. Customer Data, Backups, and Data Loss Disclaimer

• Customer ownership and responsibility: You retain ownership of and sole legal responsibility for all world data, plugins, mods, bot code, database records, media, and website content uploaded or executed on your service. You are solely responsible for ensuring your hosted materials comply with all applicable laws and regulations.
• End-user privacy compliance: You act as the independent data controller for any personal data collected from your players, visitors, or bot users (such as player usernames, IP addresses in server logs, or visitor inquiries). You must maintain appropriate privacy policies and legal consent mechanisms.
• Courtesy backups: Automated snapshots, system backups, and panel backup functions are provided strictly as an unmonitored courtesy and convenience. Backups may fail, become corrupted, or be overwritten during hardware failure or service deletion.
• Sole responsibility for offline backups: You are strictly responsible for creating, downloading, and maintaining independent, off-site local backup copies of all critical worlds, configurations, databases, and code. Bardsen Hosting disclaims any and all liability for data loss, data corruption, or inability to restore files, regardless of the cause.

9. Additional Terms for Specific Services

• Virtual private servers (VPS): You receive full administrative (root) access and are solely responsible for the security, updates, firewall, passwords, keys and software of your VPS. A compromised VPS that attacks others, sends spam or hosts malware may be disconnected immediately and without refund. Outbound email on port 25 is blocked by default. Running open proxies, open DNS resolvers, VPN or proxy services for third parties, Tor exit relays, or public file-sharing trackers is not allowed. We may suspend a VPS that uses far more CPU, network or disk activity than its plan allows.
• Cloud storage: Storage is a place for your own files, not a backup guarantee; keep a second copy of anything important. You must not use it to share files publicly at scale, to distribute copyrighted works without permission, or to store any material listed in the Acceptable Use Policy. Share links are your responsibility. We do not look inside your files, but we act on valid legal notices (section 7) and on lawful orders from authorities.
• Steam and other game servers: You must own a legitimate copy of the game where its publisher requires it, and follow the game's own end user license agreement, server rules and the Steam Subscriber Agreement. Game publishers can change or end dedicated server support at any time; we are not responsible for that. Mods and plugins you install are your responsibility.
• Websites: You are the publisher of your website and responsible for its content, legal notices, cookie banners and privacy policy towards your own visitors, and for keeping your WordPress plugins and themes up to date.

10. Data Processing Terms (GDPR Article 28)

When your service stores personal data about other people (for example player names, website visitors, bot users, or files in cloud storage), you are the data controller and we process that data only as your data processor. By accepting these terms, you and Bardsen Hosting agree to the following data processing terms:

• Instructions: We process the data only to provide, secure, back up and support the service you ordered, and only on your documented instructions, which are these terms and the settings you choose in the service. We do not use it for our own purposes, sell it, or look at it except where needed to fix a problem you report, to keep the service secure, or to comply with law.
• Confidentiality: Anyone with access to the systems is bound by confidentiality.
• Security (Article 32): We use encrypted connections (HTTPS, SFTP, SSH), isolated containers or virtual machines per customer, firewalls, access logs, two-factor authentication on administrative access, prompt security updates, and encrypted nightly backups.
• Sub-processors: The infrastructure is operated by us in Norway. Sub-processors that may handle your data are listed in section 4 of our Privacy Policy. We will give at least 14 days notice by email before adding a sub-processor that handles hosted customer data, and you may cancel if you object.
• Assistance: We help you, as far as reasonably possible, to answer requests from data subjects and to meet your obligations on security, breach notification and impact assessments.
• Personal data breaches: We notify you without undue delay, and where possible within 48 hours, after becoming aware of a breach affecting your hosted data.
• Deletion and return: When your service ends, you can download your data until the deletion date in section 4 or 5; after that it is deleted, and backup copies expire within the periods in our Privacy Policy, unless the law requires us to keep it.
• Audits: We make available the information needed to show that we meet these obligations, answer reasonable written questions, and allow audits that are reasonable in scope and announced at least 30 days ahead, at your cost.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BARDSEN HOSTING AND ITS OPERATORS PROVIDE ALL SERVICES, HARDWARE, NETWORKS, SOFTWARE, PANELS, AND BACKUPS ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, SECURITY, FREEDOM FROM MALWARE, UNINTERRUPTED OR ERROR-FREE OPERATION, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS, THAT ANY DEFECTS WILL BE CORRECTED, OR THAT SERVER HARDWARE OR AUTOMATED BACKUPS WILL PREVENT DATA LOSS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BARDSEN HOSTING, ITS OWNER, OPERATORS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, CORRUPTION OF WORLDS, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, REGARDLESS OF THE LEGAL THEORY (WHETHER CONTRACT, TORT, STRICT LIABILITY, OR NEGLIGENCE), AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF BARDSEN HOSTING AND ITS OPERATOR FOR ALL CLAIMS OF ANY KIND ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL BE STRICTLY LIMITED TO AND SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO BARDSEN HOSTING FOR THE SPECIFIC SERVICE IN QUESTION DURING THE ONE (1) MONTH IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY (OR ZERO US DOLLARS ($0.00 USD) IF THE SERVICE WAS PROVIDED FREE OF CHARGE OR IN PREVIEW MODE).

Statutory consumer protections: Nothing in these terms excludes, limits, or restricts any mandatory consumer rights or remedies that cannot be lawfully waived, excluded, or limited under applicable Norwegian, EEA, or local consumer protection law.

13. Customer Indemnification (Holding Us Harmless)

You agree to defend, indemnify, and hold harmless Bardsen Hosting, its owner, operator, and agents from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorney and legal fees) arising from or relating to:

• Any content, data, code, bot script, plugin, mod, database, or media hosted, uploaded, or transmitted through your service;
• Your breach of these Terms of Service or the Acceptable Use Policy;
• Your violation of any applicable law, regulation, or third-party rights (including copyright, trademark, trade secret, privacy, or publicity rights);
• Your violation of third-party platform terms (including Mojang EULA, Discord Developer Terms, Twitch Developer Services Agreement, or Telegram API Terms);
• The actions, omissions, or conduct of any third party or end user to whom you provide access to your server, bot, or website.

14. Third-Party Platforms and Trademarks

Bardsen Hosting is an independent infrastructure and server hosting provider. Bardsen Hosting is not affiliated with, endorsed by, sponsored by, or associated with:

• Mojang AB or Microsoft Corporation ("Minecraft" is a registered trademark of Mojang Synergies AB);
• Discord Inc. ("Discord" is a registered trademark of Discord Inc.);
• Twitch Interactive, Inc. or Amazon.com ("Twitch" is a registered trademark of Twitch Interactive, Inc.);
• Telegram FZ-LLC;
• The WordPress Foundation or Automattic Inc.

All trademarks, service marks, trade names, and logos displayed on this site are the property of their respective owners.

15. Governing Law and Dispute Resolution

These terms and any dispute arising from or related to them shall be governed by and construed in accordance with the laws of Norway, without giving effect to any conflict of laws principles.

Mandatory informal resolution: Before initiating any formal legal claim or proceeding, you agree to attempt in good faith to resolve the dispute informally by sending written notice to legal@bardsen.gg describing the claim. We will attempt to resolve the issue directly with you within thirty (30) days of receipt.

If informal resolution fails, any legal dispute shall be subject to the exclusive jurisdiction of the competent courts of Norway. If you are an individual consumer, you retain the benefit of any mandatory statutory protections and dispute resolution avenues provided by the laws of your country of habitual residence, including the right to bring a complaint before Forbrukerrådet (the Norwegian Consumer Council).

16. Modifications, Severability, and Entire Agreement

Modifications: We may revise these terms from time to time. If a material change affects your rights, we will provide at least 14 days advance notice via email or through the control panel. Continued use of the service after revised terms become effective constitutes acceptance of the changes.

Severability: If any provision of these terms is held to be invalid, illegal, or unenforceable, the validity and enforceability of the remaining provisions shall not be affected or impaired.

Entire agreement: These Terms of Service, together with our Privacy Policy and Refunds Policy, constitute the entire agreement between you and Bardsen Hosting regarding your use of our services.

See also: Privacy Policy · Refunds & Cancellation